SVA Privacy Policy
*1. Introduction*
Welcome to Shluchim VA ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By engaging with our services, you agree to the practices described in this policy.
*2. Information We Collect*
We collect various types of information to provide and improve our services, including:
- *Personal Information:* This includes your name, contact details (email address, phone number), and any other information you provide when engaging with our services.
- *Client Information:* Information related to your projects, tasks, and communication with our virtual assistants.
- *Payment Information:* Details required for processing payments, such as billing address and payment method (Note: we use third-party payment processors to handle financial transactions).
- *Technical Data:* Information about your interactions with our website and services, including IP addresses, browser types, and usage patterns.
*3. How We Use Your Information*
We use the collected information for various purposes, including:
- To provide, maintain, and improve our services.
- To communicate with you, including responding to inquiries and providing updates.
- To process payments and manage billing.
- To personalize your experience and tailor our services to your needs.
- To comply with legal obligations and resolve disputes.
*4. How We Share Your Information*
We may share your information in the following circumstances:
- *With Virtual Assistants:* Our virtual assistants in the Philippines will have access to your information as necessary to perform their duties and provide you with the services you request.
- *With Service Providers:* We may share information with third-party service providers who assist us in operating our business (e.g., payment processors, IT support).
- *For Legal Reasons:* We may disclose information if required by law or to protect our rights, property, or safety, or that of our clients or others.
- *Business Transfers:* In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
*5. Data Security*
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
*6. International Data Transfers*
Your information may be transferred to and processed in the Philippines where our virtual assistants are located. By using our services, you consent to the transfer and processing of your data in the Philippines and other countries where our service providers operate.
*7. Data Retention*
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When information is no longer needed, we take steps to securely delete or anonymize it.
*8. Your Rights*
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- Accessing and updating your information.
- Requesting deletion or restriction of your information.
- Objecting to or withdrawing consent for the processing of your data.
To exercise these rights, please contact us using the details provided below.
*9. Changes to This Privacy Policy*
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective upon posting. We encourage you to review this policy periodically for any updates.
*10. Contact Us*
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Shluchim VA
Email: office@shluchimva.net
Phone: (561) 220-5400
Address: 10281 Crosswind Road, Boca Raton, Florida 99498